Privacy Policy

1. Introduction

VoltShield Ltd ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website volt-shield.com or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

VoltShield Ltd
142 Kings Road
London SW3 4TX
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number)
• Business information (company name, job title, industry)
• Communication preferences
• Newsletter subscription details
• Inquiry and consultation requests

3.2 Technical Information

We automatically collect certain technical information:

• IP address and location data
• Browser type and version
• Operating system
• Website usage patterns
• Cookie data (as detailed in our Cookie Policy)

4. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide our spreadsheet expense planning services
• Communication: To respond to inquiries and provide customer support
• Marketing: To send newsletters and promotional materials (with your consent)
• Website Improvement: To analyze usage and improve our website functionality
• Legal Compliance: To comply with legal obligations and protect our rights

5. Legal Basis for Processing

We process your personal data based on:

• Consent: For newsletter subscriptions and marketing communications
• Legitimate Interest: For business development and website improvement
• Contract Performance: To deliver services you have requested
• Legal Obligation: To comply with applicable laws

6. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Trusted third parties who assist in our operations (email services, analytics providers)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

All third parties are contractually obligated to maintain the confidentiality of your information.

7. Data Retention

We retain your personal data only as long as necessary:

• Newsletter Subscribers: Until you unsubscribe or request deletion
• Customer Data: For 7 years after service completion (for tax and legal purposes)
• Website Analytics: Aggregated data retained for 2 years
• Marketing Data: Until consent is withdrawn

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Opt-out of certain processing activities
• Right to Withdraw Consent: Withdraw consent for processing

To exercise these rights, contact us at [email protected]

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Limited access to personal data
• Employee training on data protection

10. International Transfers

We primarily process data within the United Kingdom. If data is transferred internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the UK authorities
• Standard contractual clauses
• Binding corporate rules

11. Cookies

Our website uses cookies to enhance user experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

12. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated through:

• Website notification
• Email notification to subscribers
• Updated "Last Modified" date

14. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

15. Regulatory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):